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ZION ALPHATEC

Registered Office:

#94, 1st Floor, 100 Feet Ring Road, BTM 1st Stage, Bengaluru 560029. Landmark: Next to Skoolmart.

Branch office

8TH FLOOR, THE ESTATE, THE ESTATE BUILDING, DICKENSON ROAD, BENGALURU 560042.

EMAIL: training@zionalphatec.com BOARD LINE: +91 80 6743 3095 MOBILE: +91-7204454103, WHATSAPP: +91 7204454103 / 7204321587, WEBSITE: www.zionalphatec.com

Frequently Asked Questions

There is no fixed age limit to take an online class.
Generally, students aged 12 years and above can attend online classes, depending on the platform and with parental consent if required.

You can take as many classes as you are able to manage comfortably.

There is usually no fixed limit, but it depends on:

Your available time

Your ability to keep up with the coursework

Any rules set by the learning platform

There is usually no fixed limit, but it depends on:

Your available time

Your ability to keep up with the coursework

Enrolment and Registration

For enrolment enquiries, you may:

Call our switchboard at +91 80 6743 3095, or

Email us at training@zionalpahtec.com

Our team will guide you through the enrolment process. Appointments are not mandatory; however, if you wish to meet the trainer to discuss technical details or attend classroom training, participants from Bengaluru are advised to take an appointment and walk in to the nearest training centre, subject to availability.

Enquiries wishing to meet the trainer in and around MG Road must take an appointment at least one day in advance, subject to availability. The training centre is located near the MG Road Trinity Metro Station, between Manipal Centre and East Parade. Please refer to the Contact Us page for the complete address and other details.

Please find the complete address and other details on the Contact Us page.

If you decide to drop your class, please inform the institute in writing as soon as possible. Refunds, if applicable, will be processed according to the institute’s cancellation and refund policy. Once the course has commenced, fees may be non-refundable.

For further assistance, please contact our support team.

Cancellation and Rescheduling

Before the commencement of the class, you may cancel your enrolment. After the batch has started, you may reschedule to a new slot, subject to availability.

All cancellations and rescheduling requests are governed by the course’s terms and conditions, and we strongly recommend reviewing them thoroughly before commencing the classes.

Technical Requirements for an Online Course

To participate in an online course, you will typically need:

  1. A Device: Desktop, laptop, tablet, or smartphone with a stable internet connection.
  2. Internet Connection: Minimum 5 Mbps recommended for smooth video streaming.
  3. Web Browser: Latest version of Chrome, Firefox, Safari, or Edge.
  4. Software/Applications: Any platform-specific software or apps as specified by the course (e.g., Zoom, Microsoft Teams, Google Meet).
  5. Audio & Video: Working microphone and webcam for interactive sessions.
  6. Storage & Memory: Enough storage for downloads and sufficient RAM for running applications smoothly.
  7. Email Account: For communication, course updates, and access links.

Tip: Check the course-specific requirements before enrolling, as some courses may need additional software, tools, or subscriptions.

Technical Assistance

If you encounter any technical issues during your online course, you may:

  1. Contact our support team by calling our switchboard at Board Line: +91 80 6743 3095.
  2. Email us at training@zionalpahtec.com with a detailed description of your issue.
  3. Provide screenshots or error messages, if possible, to help us resolve the issue quickly.

Our team will respond promptly and guide you to resolve the issue so you can continue your course without interruption.

Accessing Class Materials

Once you are enrolled in a course, you can access the class materials directly:

  1. During the session: Materials will be shared by the trainer during the class.
  2. Email: Any additional resources or handouts will be sent to your registered email.
  3. Trainer Guidance: For clarification or guidance on the materials, you can contact the trainer during live sessions or via the support channels.

Note: Ensure you have a stable internet connection and the necessary software to open the files (PDF reader, MS Office, video player, etc.).

Online Class Fees

The cost of an online class varies depending on the course. To know the exact fee, you may:

  1. Check the course details online, as fees are listed for most courses.
  2. Email us at training@zionalpahtec.com for specific course pricing.
  3. Submit the enquiry form, and our team will provide you with the training cost and additional details.

Note: Fees may vary based on course type, duration, and special offers.

Payment for an online class is required at the time of enrolment to confirm your seat.

Note: Some courses may offer alternative payment options or instalments. Please check the course details or contact us at training@zionalpahtec.com for specific payment instructions.

Acceptable Payment Methods

We accept the following payment methods for online courses:

  1. Bank Transfer / NEFT / RTGS
  2. Credit/Debit Card (Visa, MasterCard, etc.)
  3. UPI Payments (Google Pay, PhonePe, Paytm, etc.)
  4. Demand Draft / Cheque (if applicable for specific courses)

Note: Please ensure payments are made in full or as per the agreed instalment plan. For any assistance, contact us at training@zionalpahtec.com or call our switchboard at +91 80 6743 3095.


Many Major Companies Trust Us

We partner with leading organisations across industries to deliver practical, industry-aligned IT training that drives measurable results.

Start Getting New Knowledge and Experience, Together!

At Zion Alphatec, we are committed to empowering learners with practical knowledge and hands-on experience. Our courses are designed to help participants develop technical skills, gain industry insights, and achieve professional growth.
We offer online and classroom training, catering to individuals, students, and corporate professionals. With expert trainers, structured curricula, and real-world applications, we aim to make learning engaging, accessible, and impactful.
Our mission is to create a collaborative learning environment, where knowledge is shared, skills are enhanced, and growth is achieved together.

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