Privacy Policy

Registered Office (Official Address):

94, 1st Floor, 100 Feet Ring Road, BTM 1st Stage, Bengaluru – 560029. Landmark: Next to Skoolmart
(Currently not operational due to legal matters; correspondence may be sent via the branch office or official email.)

Branch Office (Operational Address):
8th Floor, The Estate, The Estate Building, Dickenson Road, Bengaluru – 560042

Contact Information:
Email: training@zionalphatec.com
Board Line: +91 80 6743 3095
Mobile / WhatsApp: +91 72044 54103 / +91 72043 21587
Website: www.zionalphatec.com

At Zion Alphatec, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in connection with our training programmes, enrollments, and related services. It also works in conjunction with our Refund & Cancellation Policy.

1. Information We Collect

Personal Information: Name, contact details(email, phone number), billing address, and payment details provided during enrollment.

Programme-Related Information: Course preferences, attendance records, feedback, and training kit usage..

Technical Information: Device type, browser, IP address, and usage daa when accessing or website or online platforms.

2. How We Use Your Information

  • To process enrollments, payments, refunds, and cancellations.1
  • To deliver training programmes and provide related support.2
  • To communicate updates, schedules, and policy changes.
  • To improve training quality and enhance learner experience
  • To comply with legal and regulatory requirements.

3. Data Sharing & Disclosure

Internal Use: Limited to authorised staff for training and administrative purposes.

Third Parties: Payments gateways, IT service providers, or government authorities(e.g., GST compliance).

Legal Compliance: We may disclose information if required by law, court order, or regulatory authorities..

We do not sell or rent your personal information to third parties.

4. Data Security

  • Secure servers and encryption protocols are used to protect payment and personal data.
  • Access to sensitive information is restricted to authorised personnel only.

5. Data Retention

  • Personal data is retained only as long as necessary for training delivery, refunds, compliance, or legal obligations.
  • After the retention period, data is securely deleted or anonymised.

6. Your Rights

  • Access & Correction: You may request access to or correction of your personal data.
  • Withdrawal of Consent: You may opt out of non-essential communications by contacting us.
  • Deletion Requests: Subject to legal and contractual obligations, you may request deletion of your data.

7. Refund & Cancellation Policy Linkage

This Privacy Policy operates alongside our Refund & Cancelation Policy, which governs financial transactions refund eligibility, and dispute resolution. please refer to the Refund & Cancellation Policy for detailed terms regarding refunds, cancellations, and programme-specific conditions.

8. Jurisdiction

All disputes relating to privacy, refunds, cancellations, or other matters shall fall under the jurisdiction of Bengaluru courts, as outlined in our Refund & Cancellation Policy.

9. Contact Us

For privacy-related concerns, corrections, or request, please contacts: training@zionalphatec.com

Policy Information

Published: 9 October 2025, 07:47 AM
Last Updated: 19 February 2026
Version: 1.1

This Privacy Policy is published on the official website of Zion Alphatec and forms part of the enrolment terms applicable to all students from the date of publication.